By accepting this consent, you agree to the following:
- Telemedicine nature. This is a remote (telemedicine) consultation. The doctor will review your health information and provide advice based on your intake form and the video or phone consultation.
- Accuracy of information. The personal and medical information you provide is accurate and complete to the best of your knowledge.
- Privacy and storage. Your records — including this intake form, consultation notes, and any documents issued — are stored securely in CloudClinic for the doctor/clinic's care workflow. CloudClinic processes this information to provide the platform for the doctor/clinic and may process limited platform, support, and security data as described in the Privacy Policy. Clinical information is shared with the doctor and their authorized clinic staff according to their permitted access.
- Limitations. Telemedicine has limitations compared to in-person care. A physical examination is not possible remotely. If your condition requires hands-on assessment, the doctor will recommend in-person evaluation. Emergencies always require immediate in-person care.
- Your rights. You may ask questions at any time. You may withdraw consent by contacting the clinic directly.
- Retention. Your clinical records and audit trail are retained for at least 15 years, as required by Philippine medical-record rules. You may request erasure of your personally-identifying information at any time — your care history stays on file for legal/compliance purposes, but it will no longer be linked to your name.