Patients
Ask about a consultation request, schedule, document, Patient Portal access, or uploaded file. For urgent or life-threatening symptoms, use local emergency services instead of CloudClinic.
Support
Contact CloudClinic
For patient questions, Doctor/staff onboarding, privacy or security concerns, platform blockers, or controlled-pilot feedback, email the CloudClinic support inbox.
Support is founder-managed best-effort during the controlled pilot / private beta, with priority triage for patient-care-impacting, privacy/security, account/access, and platform-blocking issues. CloudClinic is not an emergency service.
Doctors and Staff
Ask about applications, account access, clinic setup, Secretary Access, pilot onboarding, or the Clinic DPA.
Privacy or Security
Report privacy requests, suspected data exposure, account-access concerns, or security issues. These are triaged with priority.
Platform Blockers
Report login blockers, workflow blockers, document-generation failures, or Patient-care-impacting platform issues.
Beta Feedback
Report confusing screens, mobile issues, document concerns, or workflow bugs.